Shipping & returns
As a small business, please understand we are doing our very best to ensure we can give the best services to our treaused clientele so please read all terms and conditions prior to purchase.
Shipping
We are so grateful for your purchase. Please be assured we are just as keen as you, to get you order on the road to you and in your hands. We kindly ask you to please allow 2-4 business days for all made to order items to be dispatched to you. ​
Once your goodies have been sent you will receive an email with a tracking number. ​
At this early stage we offer free standard shipping on order over $100 (aus only)
free express shipping on orders over $189 (aus only)
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International shipping will be calculated at check out and dependant on location.
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Thank you for understanding.
Returns
Once again, we do not accept returns, refunds, exchanges for change of mind items.
Please carefully read all terms and conditions prior to purchase.
CARE FOR YOUR CUTIES
Basket Care:
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Avoid excessive moisture: If your basket bag gets wet, wipe it down with a soft, dry cloth and let it air dry away from direct heat sources (like radiators or direct sunlight), as this could warp or damage the fibers.
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Storage: Store your basket bags in a cool, dry place. When not in use, stuff the bag with tissue paper or a soft cloth to maintain its shape.
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Cleaning: If your bag needs cleaning, gently wipe it with a damp cloth. Avoid soaking it in water, as this can cause damage to the fibers and the structure.
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Handle with care: Be mindful of sharp edges or rough surfaces that could cause the fibers to fray. Always handle your basket bags gently to preserve their form and beauty.Care Instructions for Your Handmade Jewelry & Basket Bags
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Thank you for choosing our handcrafted creations! Each piece is unique and crafted with love, so here’s how to take care of your beautiful items
Jewellery Care:
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Avoid moisture: Remove your jewelry before showering, swimming (in both fresh and saltwater), or bathing. Moisture can damage delicate materials and cause tarnishing over time.
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Storage: When you're not wearing your jewelry, store it in a soft cloth pouch or box to prevent tangling and scratching. Keeping jewelry away from direct sunlight can also help preserve its vibrancy.
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Cleaning: Clean your jewelry with a soft cloth to remove any oils or dirt. Avoid harsh chemicals or cleaning products, as they may damage the materials. If your jewelry features beads or stones, handle gently to avoid dislodging or damaging them.
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Be gentle: Our jewelry pieces are made with care, but they are delicate. Avoid pulling on chains, stretching out rings, or exposing them to rough surfaces to maintain their integrity.